Support
Get help with Alkera, find documentation, or report a problem.
Contact the team
For product questions, account help, or technical issues, email contact@alkera.ai.
Documentation
The documentation covers installation and everyday use. If it doesn’t answer your question, contact the team.
Enterprise support
For help with your enterprise deployment, use the support channel agreed during onboarding or reach your account contact. If you’re unsure who to contact, email contact@alkera.ai.
Security reporting
To report a potential vulnerability, email security@alkera.ai with a description of the issue.
For information on our security practices, visit the trust center.